FAQs
Frequently Asked Questions (FAQs)
Orders
How do I place an order?
Simply browse our collection, select your preferred items, choose your size, and proceed to checkout. Follow the steps to complete your purchase securely.
Can I cancel or modify my order?
Yes, you can cancel or modify your order within 12 hours of placing it. After this time, your order may already be processed.
How do I know if my order was successful?
You will receive a confirmation email shortly after placing your order.
Shipping
How long does shipping take?
- Processing time: 1–2 business days
- Shipping time: 5–8 business days
Do you offer free shipping?
Yes, we offer free shipping on all orders.
Do you ship internationally?
Currently, we ship within the United States. For international inquiries, please contact us.
Tracking Orders
How can I track my order?
To track your order, email us at Contact@varkov.com with your:
- Full name
- Order number
- Email used at checkout
We will provide your tracking details within 24–48 business hours.
Returns & Refunds
What is your return policy?
We accept returns within 30 days of delivery.
Do I have to pay for return shipping?
No, we provide free return shipping.
Are there any restocking fees?
No, we do not charge restocking fees.
When will I receive my refund?
Refunds are processed within 5–10 business days after your return is received and approved.
Products
Are your sizes true to fit?
Our items generally run true to size. We recommend checking the size guide on each product page for accurate measurements.
Will the item look exactly like the photos?
We strive to display our products as accurately as possible. However, slight variations in color may occur due to screen settings.
Payments
What payment methods do you accept?
We accept major credit/debit cards and secure online payment methods.
Is my payment information secure?
Yes, all payments are processed through secure and trusted payment providers.
Support
How can I contact customer support?
You can reach us at:
Varkov
Email: Contact@varkov.com
Phone: +1 401-476-6714
How long does it take to get a response?
We typically respond within 24–48 business hours.
Still Need Help?
If your question isn’t answered here, feel free to contact us anytime. Our team is always happy to assist you.